Frequently Asked Questions

Questions? 812-988-6554

What is your minimum stay?
We require a 2-night minimum except during major holidays when we require a 3-night minimum.

Number of guests per cabin?
Each reservation to a Moondance Vacation Rentals LLC cabin has a minimum guest requirement.  If you exceed the minimum number of guests the rate will increase according to the cabin.

What is the deposit to make a reservation?
To confirm a reservation Moondance Vacation Rentals LLC requires a nonrefundable deposit of $50 to be paid at the time the dates are secured. This deposit goes toward the reservation total.

When is my balance due?
Moondance Vacation Rentals LLC will automatically charge the balance due to the original card on file 7 days prior to the check-in date.

What is your cancellation policy?
This reservation can be canceled with no charge or penalty, except for the non-refundable deposit, a full 14 days prior to the scheduled check-in date (for example if your check-in day is the 25th you must notify us of your desire to cancel by no later than 4:00 p.m. on the 11th). Cancellations for any reason from 13 to 8 days prior to the scheduled check-in date will be charged for 1 day’s stay at the highest nightly rate quoted. Cancellations within 7 days or less of the scheduled arrival date will be charged the entire amount.

What time is check-in and check out?
Check-in is at 4:00 pm. Check out is 11:00 am.

Where do we check-in?
On the date of your check-in, you will follow directions and go directly to your cabin using the digital door lock to let yourself in. While GPS is a wonderful thing, please DO NOT rely on it to get you to your property; we will receive an email 1 week prior to your stay with the address, directions, and entry code.

Are your cabins pet friendly?
We have several cabins that are pet friendly but there is an additional fee.  They are 1 Sweet Retreat, 1840 Stagecoach, 2 Hearthstones, Artist Lane Cottage, Brown County Log Cabin, Daffodil Hill, Dogwood Hills, Grandma Barnes Cabin, Lake House, Lemon Ridge Lodge, Log Inn, Nashville Suite 1 & 2, Paradise View, Soaring Eagle, The Farm

Do we provide?
We provide all linens (sheets, blankets, pillows, towels, washcloths, etc), toilet paper, paper towel, dish soap, pots & pans, cooking utensils, dishes, and silverware.

Is there internet/wi-fi access?
The following cabins have wi-fi access: 1 Sweet Retreat, 1840 Stagecoach, 3 Irish Sons, Artist Lane Cottage, Brown County Log Cabin, Creekside Log Cabin, Daffodil Hill, Dogwood Hills, Grand Cabin, Harper Valley Cottage, Lake House, Log Inn, Loretta’s Cabin, Nashville Suite 1 & 2, Nature’s Nest, Paradise View, Raspberry Ridge, Soaring Eagle Cabin, The Farm

Do your properties permit smoking?
Our properties have a strict no smoking inside policy. You are permitted to smoke outside; however, we ask that you discard your cigarette butts in the garbage and do not throw them in the yards.

Do you have hot tubs?
The following properties have hot tubs: Buffalo Nickel, Daffodil Hill, Soaring Eagle, 1 Sweet Retreat, 1840 Stagecoach, Deer Dance, Dogwood Hills, Lake House, Lemon Ridge Lodge, Wayside Cottage, A Woodland Castle, 2 Hearthstones, Birdsong, Brown County Log Cabin, Creekside Log Cabin, Harper Valley Cottage, Log Inn, Loretta’s Cabin, Meadow Valley, Nature’s Nest, 3 Irish Sons, Big Sky Cabin, Grand Cabin, Livin’ the Dream, Paradise View, Raspberry Ridge, The Farm

Cabins with a pool?
Dogwood Hills and 1 Sweet Retreat. Pools are open seasonally.

What services do you provide?
We can arrange just about anything you need to make your stay more enjoyable, just ask!
Firewood is available for an additional $35.00 for a large bundle. Please contact us prior to your stay so we can arrange delivery.