Frequently Asked Questions
Questions? 812-988-6554
What is your minimum stay?
We require a 2-night minimum except during major holidays when we require a 3-night minimum.
What is the number of guests per cabin?
Each reservation to a Moondance Vacation Rentals LLC cabin has a minimum guest requirement. If you exceed the minimum number of guests, the rate will increase according to the cabin.
What is the deposit to make a reservation?
To confirm a reservation, Moondance Vacation Rentals LLC requires a $50 nonrefundable deposit to be paid when the dates are secured. This deposit goes toward the reservation total.
When is my balance due?
Moondance Vacation Rentals LLC will automatically charge the balance due to the original card on file seven days before check-in.
What is your cancellation policy?
This reservation can be canceled with no charge or penalty, except for the non-refundable deposit, a full 14 days before the scheduled check-in date (for example, if your check-in day is the 25th, you must notify us of your desire to cancel by no later than 4 p.m. on the 11th). Cancellations for any reason from 13 to 8 days before the scheduled check-in date will be charged for one day’s stay at the highest nightly rate quoted. Cancellations within seven days or less of the expected arrival date will be charged the entire amount.
What time are check-in and check-out?
Check-in is at 4 p.m. Check-out is 11 a.m.
Where do we check in?
On your check-in date, you will follow directions and go directly to your cabin using the digital door lock to let yourself in. While GPS is excellent, please do not rely on GPS to get you to your property; we will receive an email one week before your stay with the address, directions, and entry code.
Are your cabins pet-friendly?
We have several pet-friendly cabins, but there is an additional fee.
Our pet-friendly cabins are 1 Sweet Retreat, 1840 Stagecoach, 2 Hearthstones, Artist Lane Cottage, Blue Moon Log Cabin, Brown County Cottage, Brown County Log Cabin, Charley’s Cabin, Daffodil Hill, Deer Dance Log Cabin, Dogwood Hills, Duggas and Bones Lodge, Grandma Barnes Cabin, Harper Valley, Lake House, Lemon Ridge Lodge, Log Inn, Nashville Suites 1 and 2, Paradise View, Printers Lane Place, Redwood Lake Cabin, Snoozy Snail, Soaring Eagle, The Farm, and The Ridge.
Do we provide?
We provide all linens (blankets, pillows, sheets, towels, washcloths, etc.), cooking utensils, dishes, dish soap, paper towels, pots and pans, silverware, and toilet paper.
Is there internet/Wi-Fi access?
The following cabins have Wi-Fi access: 1 Sweet Retreat, 1840 Stagecoach, 2 Hearthstones, 3 Irish Sons, Artist Lane Cottage, A Woodland Castle, Big Sky Cabin, Birdsong, Blue Moon Cottage, Brown County Cottage, Brown County Log Cabin, Charley’s Cabin, Creekside Log Cabin, Daffodil Hill, Deer Dance Log Cabin, Dogwood Hills, Duggas and Bones Lodge, Fire and Rainfall Rooms, Girlfriend Getaway Suite, Grand Cabin, Harper Valley Cottage, Lake House, Lemon Ridge Lodge, Livin’ the Dream Log Cabin, Log Inn, Loretta’s Cabin, Nashville Suite 1 and 2, Nature’s Nest, Paradise View, Printers Lane Place, Raspberry Ridge, Redwood Lake Cabin, Soaring Eagle Cabin, Snoozy Snail, The Farm, The Loft by Moondance, The Ridge, and the Wine View Room.
Do your properties permit smoking?
Every one of our properties restricts smoking inside the properties. However, you are permitted to smoke outside. If you smoke outdoors, we request that you discard your cigarette butts in the garbage. Please avoid throwing cigarette butts in the yards.
Do you have hot tubs?
The following properties have hot tubs: Artist Lane Cottage, Blue Moon Log Cabin, Brown County Cottage, Buffalo Nickel, Charley’s Cabin, Daffodil Hill, Duggas and Bones Lodge, Soaring Eagle, 1 Sweet Retreat, 1840 Stagecoach, Deer Dance, Dogwood Hills, Lake House, Lemon Ridge Lodge, Wayside Cottage, A Woodland Castle, 2 Hearthstones, Birdsong, Brown County Log Cabin, Creekside Log Cabin, Harper Valley Cottage, Log Inn, Loretta’s Cabin, Nature’s Nest, 3 Irish Sons, Big Sky Cabin, Grand Cabin, Livin’ the Dream, Paradise View, Raspberry Ridge, Snoozy Snail, The Farm, and The Ridge.
Cabins with a pool?
1 Sweet Retreat, 2 Hearthstones, and Dogwood Hills have pools we open seasonally.
What services do you provide?
We can arrange almost anything you need to make your stay more enjoyable. Just ask!
Firewood is available for an additional $35 for a large bundle. Please get in touch with us at least 48 hours before your stay so we can arrange delivery.